CategoriesMicrosoft 365

Outlook Disconnected

Hello, Today not very “tech” article, But maybe usefull 🙂 Yesterday I changed password of my account…and after few hours, I noticed Outlook didn’t receiving any emails… (I updated password anywhere but…). But Previusly it still working…

How to solve it

If your problem , is actually password…A simple way is:

  • Go to Outlook
  • Click of File/Office account
  • Click on “Sigh out”
  • Then re-sign


Clear Cache

If problem persist, you can try clean cache.

  • Windows key+R.
  • In run dialog write: %localappdata%\Microsoft\Outlook
  • Open RoamCache folder
  • Backup your files 🙂
  • Delete all files
  • Start outlook again


In my personal case the problem was password Update, but the real problem was that I updated correclty password after change, and Outlook worked correctly. It stopped after2 hours…

Contact me for questions! Have a nice day!

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